That seems to be the question at hand here. After travel is completed on the fi rst tour, repeat travelers will receive a $100 Repeat Traveler Discount off future tours. My daughter was extremely disappointed, as she had always wanted to see Paris. On May 1st I lost my job and we immediately contacted Ef Tours to cancel. . However, we had already paid and were still excited to be spending 2 weeks in Europe together. We were combined with a group from upstate New York consisting of 14 travelers: one teacher, one adult, one child and 11 students. Our group had a few in person meetings at a local restaurant prior to our trip where we discussed issues ranging from passports to packing for our trip to Europe, and got a chance to meet our fellow travelers. Email insurance@riskstrategiestravel.com. There were some areas that I would definitely trust EF to arrange again, and other areas where I really think they could do better. Their initial flight was cancelled at 645pm and no one from ef tours was available to book overnight rooms so they could make their 6 am flight. Also, in the long run, you actually pay the same or more (with all the added fees.) While the room wasnt much to write home about, some members of our group lucked out and got spectacular balconies. Sometimes they were just continental breakfasts with cold offerings, and sometimes we were given hot breakfasts with eggs, bacon, and such. During our time in Rome, lunch came with some free time to wander, so we were able to go out and select the restaurant of our choice. We were frequently told we could just grab a bite to eat at the train station or the airport, only to be left with minimal time and very limited options. This company is a complete scam. Global Travel Protection plans | Coverage & flexibility | EF Tours Help Center: Payments & policies EF's industry-leading safety & coverage programs When you travel with EF, you get the benefits of our 55+ years of experience and our unmatched global network. Our "hotels" were in suburbs, a great distance outside of the beautiful towns we were to visit. Of course we were served a lot of pasta, but we also had braised beef in tomato sauce, gnocchi, and pizza. My son is going on an EF tour this Spring and the teacher has suggested that each student pay a certain amount for tips. By the first week I was already begging to go home and I kept hoping, thinking and praying that things would get better however they never did. we signed my son up for a trip to England , Paris, and Rome. EF has the group leader/teacher set up deadlines for signing up to go on the trip, sometimes including small discounts to encourage enrollment. Plus, we have insightful letters, insider tips, and more. Jose had approached her online agency and every airline in her itinerary. Often, a brief, polite written appeal to someone higher up can do wonders. It took me to every floor and A) the offices are gorgeous! - Keep a travel log of your adventures. however, in the 2 weeks that we were enrolled we had made payments amounted to $800. The tour guide was a London college student who had traveled little, not having been to many of our tour destinations. $900 which we did. But in the end, Expedia was responsible for her refund; as her travel agent, it needed to work with those airlines to determine the right refund. So talking to the customer service representative, I asked how if we hadn't paid so much into the trip that they would be receiving that much back in fees. As a result, the plaintiffs and thousands of others have suffered "direct and consequential financial damage . For cancellations and refunds, call 1-800-USA-RAIL. On our way to Rome, our guide added a stop in Ovierto, a beautiful small town with picturesque views, wonderful dining and great little shops which we enjoyed immensely. During our entire time in London, we were not once served any traditional English food. Welcome to Chaotically Yours. Again, we found these rooms to be clean and pretty comfortable. Did you purchase trip insurance? What a waste of time and money. The key is to take the right steps and document all communication. The country is bordered to the north by Myanmar and . The EF in EF Tours stands for Education First. If your Group Leader has rescheduled your original tour/program, the group will be moved automatically onto the new tour/program. I was told that they only charge whats been deposited. That way, when a company drags its feet on a refund, you can file a chargeback. Unfortunately, frustrated travelers are the norm with most EF Tours. Attention to what, though? Before we get into that, it must be said that EF Tours operate fully independently of the local school district, and are not endorsed or supported by them whatsoever. I cancelled my daughters trip to Greece. Trip Cancellation coverage This plan includes Trip Cancellation coverage. Europe is a wonderful place, and I love traveling there. Experts say you shouldnt use a credit card dispute unless you have no other choice, which is to say the travel company wont refund your purchase even though its agreed to do so. A freaky feel to it. EF Go Ahead Tours also allows you to change the date of tour or destination up until your final payment day. You can call EF Ultimate Break at 1-800-766-2645. If not for her, 30 of your kids would be sleeping in the airport for two nights in a row since their new flight to London has a huge 13 hour layover. Give the company at least a week to respond to your refund request and two credit card billing cycles to pay you. If you change your mind, you have 60 days to receive a refund of all money paid (including your deposit! Our help is free. Flights Cost, airlines we use, booking flights, baggage, requests, and managing your flights. how to get a full refund from ef tours; how to get a full refund from ef tours. Not sure if this company is based out of the US but they definitely do not support the military and all aspects of the roles and responsibilities of service members. All breakfasts were served at our hotels. The information provided typically includes the return deadline, eligible products, and the required documentation such as a proof of purchase. Boston In an assurance of discontinuance filed in Suffolk Superior Court, EF Institute for Cultural Exchange Inc. and EF Explore America Inc. (EF) will offer additional cash refunds ranging from $100 to $435 to consumers who booked domestic and international travel through the company scheduled to depart between March 11 and May 14, 2020 that was ultimately cancelled due to the escalating . Hi! Toll-free 1-877-974-7462 ext. Even though this wasnt guaranteed, all of our accommodations had some sort of air conditioning, with some that functioned better than others, and all of them had WiFi. I had some incredible experiences in some amazing locations with my only daughter, and I wouldnt trade that for the world. If you want a quality tour experience, with a reliable professional tour company, I wholeheartedly recommend that you contact TSA Tours. Stories like hers repeat themselves every hour of every day. However, EF Tours will override the plan and refuse your refund. Our group was quite good about being on time to meet up locations with a couple of small exceptions that could not be helped. We were not given specific dates for our trip, but instead we were given a window of time during which the trip would occur. Our tour left some of these promises unfulfilled, but did give us a glimpse at some fantastic destinations in Europe and some amazing memories. Four other members of our group chose to join us. When I called about a refund for the extension being taken off I was told by customer service "They make the cost even out." Unlock new opportunities and expand your reach by joining our authors team. The deduction of $500 includes items such as the non-refundable deposit and other non-refundable fees. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. It felt like a complete waste of time to travel and waste that many days. In Italy, the dinners were quite good. WBTV contacted EF Tours to find out why, in the middle of a global pandemic, they are refusing to give a full $3,300 refund. I did purchase it actually! The fee for this service is $145 if requested upon enrollment. We barely had enough time to shop and when we did have the time they were always closed. Two straight hours of calling the ef tours emergency hotline and no still no answer. We are currently preparing to issue the refund you recently requested. We knew going into this tour that our itinerary would be extremely hectic. how to get a full refund from ef tours. DO NOT SEND YOUR CHILD ON AN EF TRIP!! My son is (or perhaps was) traveling on an EF tour this summer with a very small group from our high school. hodgetwins tour Adjustment to EF Atm Deposit. When Will Hawaiis Safe Travels Program End? Persistence. New comments cannot be posted and votes cannot be cast. They book all accommodations and attraction admissions for tour participants. According to their website, EF claims to design tours to help educators teach, and so students can learn moreabout tolerance, other perspectives, and themselves.. The front desk did not seem to care and we were told no one was available to come clean the bathrooms. She had a black eye and blood in her eyeball for the entire trip. Call 800-665-5364 to enroll, EF Tours for High School Graduates The biggest problem I saw with safety was when our Tour Guide would take off walking at a breakneck speed, frequently leaving half our group stuck at crosswalks or a few turns behind. Settling with a debit card, a check or even a wire transfer means the money is gone. The first was in 2018. Sears couldnt deliver my appliances. My first year to Europe with a group was through EF Tours. To make matters worse, EF Tours often refuses to issue refunds even after customers have submitted evidence of their dissatisfaction. But why cant I get a refund? It has been no surprise that management NEVER called. Be sure to document all communication with EF Tours so that you can refer back to it if necessary. For example, on our first full day of the trip, we visited the Tower of London. Things like this happened over and over again throughout the trip. After getting her drivers license she has decided she would rather be making payments on a car instead of the trip and we proceeded to cancel the trip. While they still stuck with four students to a room, several of the student rooms had enough beds to sleep up to 12 people. Transfer to a comparable tour. hearts shooters choice; clark county police scanner; elton john albums in order Im not sure if the lunch situations were like this because of our tour guide or because of EF itself. I will never, ever even consider sending any of my other kids on one of these trips. Im thrilled to share all my ideas with you and hope you like what you find here in my little home on the internet. Saturday 25 March - London, The O2. If you want any other info or even wanted . He paid Vantage $18,536. Your password has been sent to the specified email address. We put a deposit down and also the registration fee $199 plus $500. Do you have any questions about EF Tours that I didnt answer? Get Involved; Contact; Donate! The cancellation was due to a National Emergency not voluntary of the travelers. I overlooked all that because it was time spent with my daughter. We had ample notice and knew what to expect. Thats why weve enhanced our already top-tier, industry-leading coverage programs to provide even more choices, and to give travelers, families, and school communities the widest range of safe and flexible plans. The Versailles excursion seemed overpriced as well. Hi, I'm Happy Sharer and I love sharing interesting and useful knowledge with others. Whatever you need, we'll handle it. I feel I paid twice as much as the tour was worth with the lack of amenities and accommodations that were promised by EF as those that were . how to get a full refund from ef tours. Before our trip, our group leader did make sure to advise us about pickpocketing and theft at major tourist sites in Europe, and advised us to be prepared. Read 131 . We were assured that our tour director would be with us around the clock, handling local transportation, hotels, and meals while also providing their own insight into the local history and culture.. Was informed of the price to cancel was $199 not the $95 listed. Explain the situation and why you are requesting a full refund. When you travel with EF, you get the benefits of our 55+ years of experience and our unmatched global network. But the idiotic folks at EF Tours says since this was "unforeseen", we are not covered. When we reached Italy, things changed a bit. About Ultimate Break tours Meals, transportation, Tour Directors, pace, customization, and who you'll be traveling with. We also found that we frequently needed to buy water to stay hydrated in the high temperatures of Italy during the summer, and at most of the locations we visited, water was marked up quite a bit. EF Tours have a pretty straightforward process during the sign up period, prior to departure and during your trip. Why is no one investigating them for fraudulent business practices, deceptive practices, false advertisement, etc, etc, etc?? Accommodations and rooming Hotels and hostels, rooms and roommates, amenities, and upgrades. I've decided that I'm not going to go for financial reasons and feeling that it's too expensive for what I'm getting. labelled. EF will make accomodations for those with specific dietary needs, such as gluten free or dairy free meals. While on tour, there was only one time that I felt like our group was taken to an unsafe area. Miguel Suro, a Florida attorney who writes a personal finance blog called Rich Miser, says if no is the answer, you need to appeal to someone who can turn it into a yes., For airlines, if you get nowhere with the airline itself and have a valid claim, file a complaint with the U.S. Department of Transportation, he says. They said if we wanted to appeal we had to send them a letter from my company explain why I am no longer employed or show a death certificate that I died. What is a COVID-19 Future Travel Voucher? During our trip there were extra excursions offered in any city we stayed in more than one night. As a parent considering an EF Tour for my teenager, I know safety was a big concern for me. When my husband and I decided to send our daughter, we felt like one of us should go with her since she was only 15 at the time we went on the trip, and had not traveled internationally like this before. how to get a full refund from ef tours We were placed so far outside Sorrento that we only saw it at night and had to pay 20 euro each to get a cab back to the hotel because it was considered an"excursion." Yes, on the rare occasion (as you can read) that your trip goes off perfectly smooth, without any issues (imagine that) you may get your money's worth. Prefieres leer en espaol? Our hotels along the trip started out stellar but seemed to go downhill from there, unfortunately ending in truly unacceptable accommodations. A Comprehensive Guide, Do Travel Adapters Change Voltage? On June 20th we called them to verify and were told our claim was denied and we wouldn't be receiving anything back from them. I really did expect to spend some quality time at these major historic sites. What options or Cancellation Terms apply to a traveler who has rebooked their tour with a rescheduled departure date between October 1, 2021 to September 30, 2022 using a COVID-19 Future Travel Voucher? by | Oct 29, 2021 | how to stop gypsophila smelling | groomsman proposal funny | Oct 29, 2021 | how to stop gypsophila smelling | groomsman proposal funny We had a wonderful group of kids who took their personal safety pretty seriously, and didnt take unnecessary risks that would put them in jeopardy. Once we arrived in Rome, the Villa Aurelia was our home base for two nights. Can I get a refund for my Marriott Vacation Club Points? I feel like EF tours did not take our interests and feelings into consideration and I feel like this trip was a complete waste of time and money. We also were traveling to all the countries during the world cup.
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